How do I sign up for an OKX account?

You can register an OKX account using your own mobile phone number and email address. Please make sure both can receive verification messages normally.

After registration, you must complete identity verification and be at least 18 years old. Accounts that haven’t completed identity verification won’t be able to buy or sell crypto, deposit or withdraw assets (including internal transfers), borrow, or transfer funds.

A referral code is optional during sign-up. If you have one, you can enter it to receive applicable rewards or benefits. If you don’t, leaving it blank won’t affect your registration.

How do I sign up with OKX?

On the App

• Open your OKX app.

• Follow the on-screen instructions to sign up.

• Bind both your mobile phone number (select the correct country code) and email address.

• Complete the verification steps to finish registration.

On the Web

• Select Sign up / Log in at the top of the page, then choose Sign up now.

• Enter your email address and verification code.

• Enter your mobile phone number (select the correct country code) and verification code.

• Set your password and complete the sign-up process.

2. How do I sign up using a referral code?

You can sign up using either:

• a referral link shared by a friend, or

• a referral code entered during registration.

By signing up via referral, you’ll automatically participate in new-user promotional events. After completing the required tasks, you may receive bonus rewards, subject to campaign rules.

Note:

• Referral relationships are confirmed only through referral codes.

• Make sure the referral code is entered correctly during sign-up.

3. What should I note when signing up with a mobile phone number?

• Make sure the phone number you bind is one you actively use.

• You’ll still be required to bind an email address.

• All important notifications and verification messages will be sent to your email.

If you have already signed up but cannot use your phone number or want to change to a new phone number, please refer to: How to change your phone number?

4. What should I note when signing up with an email address?

• You can use a personal email address (such as Outlook, QQ Mail, 163 Mail, or similar).

• Make sure the email is entered correctly and can receive messages normally.

• Your email is required for system notifications, identity verification, and password recovery.

Note:

• Each phone number and email address can be used to register only one OKX account.

• Both a phone number and an email address must be bound during registration.

5. What should I do if I can’t sign up?

If you’re unable to sign up, please check the following:

i) Confirm your information

Make sure your phone number, email address, and verification codes are entered correctly.

ii) Check your network connection

Try switching networks (Wi-Fi or mobile data) and ensure you’re in an area with a stable connection.

If a referral link doesn’t open, you can:

• ask your friend to share a QR code, or

• sign up directly in the app and manually enter the referral code.

iii) Check whether your information has already been used

If the system indicates that your phone number or email is already registered:

• Try logging in using password recovery, or

• Contact customer support if you believe the account wasn’t created by you.

Note:
According to platform rules, one identity document can only be linked to one OKX account. Once identity verification is completed, it can’t be changed or canceled.